Support Center
Get help with FlashCardByAI. Find answers to common questions, troubleshooting guides, and contact information.
🚀 Getting Started
New to FlashCardByAI? Here's how to get started:
- Download the app from your app store
- Create your first flashcard deck
- Start studying with AI-powered features
- Track your progress and performance
💳 Payments & Subscriptions
Manage your purchases and subscriptions:
- View active subscriptions in your device settings
- Cancel recurring payments through app stores
- Restore purchases on new devices
- Contact support for billing issues
🔧 Troubleshooting
Common issues and solutions:
- App crashes: Restart the app and update to latest version
- Sync issues: Check internet connection
- Performance: Clear app cache or reinstall
- Login problems: Reset app data if needed
🔒 Privacy & Data
Your privacy and data protection:
- We don't collect personal information
- Opt out of analytics in device settings
- Disable ad personalization
- Read our full privacy policy
📱 Device Compatibility
Supported devices and requirements:
- iOS 12.0 or later
- Android 6.0 (API level 23) or later
- Internet connection required for some features
- Storage space for offline content
✨ Features & Tips
Make the most of FlashCardByAI:
- Use AI suggestions to improve your cards
- Set up study reminders and schedules
- Track your learning progress over time
- Share decks with friends and classmates
Frequently Asked Questions
FlashCardByAI offers both free and premium features. Basic flashcard creation and studying are free, while advanced AI features and unlimited decks require a subscription.
Yes, you can study your downloaded flashcard decks offline. However, AI features and syncing require an internet connection.
You can cancel your subscription through your device's app store settings (App Store for iOS or Google Play for Android). The subscription will remain active until the end of the current billing period.
Yes, we prioritize your privacy. We don't collect personal information, and your study data is stored securely. See our privacy policy for complete details.
Yes, FlashCardByAI is suitable for users of all ages, including children under 13. We comply with COPPA and don't collect personal information from any users.